Privacy Policy

Privacy Policy

At PacksTrack, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us when using our website.

Information We Collect:

When you visit our website, we may collect certain personally identifiable information from you, including but not limited to your name, email address, and tracking numbers. We collect this information for the purpose of providing you with our tracking services and improving your overall user experience.

Use of Information:

The information we collect is used to deliver the services you request, personalize your experience on our website, and communicate with you regarding your tracked shipments. We may also use your information to improve our website’s functionality, enhance our tracking services, and conduct statistical analysis.

Information Sharing and Disclosure:

We value your privacy and will not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep your information confidential.

Data Security:

We take reasonable measures to protect the security and integrity of your personal information. However, please note that no data transmission over the internet or electronic storage method can guarantee absolute security. While we strive to protect your personal information, we cannot guarantee its security with 100% certainty.

Cookies and Tracking Technologies:

Our website may use cookies and other tracking technologies to enhance your browsing experience and collect information about how you use our site. These technologies may automatically collect certain information, such as your IP address, browser type, operating system, and clickstream data. You can choose to disable or manage cookies through your browser settings, although this may affect your ability to use certain features of our website.

Third-Party Links:

Our website may contain links to third-party websites. Please note that we have no control over the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

Children’s Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete that information from our records.

Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time without prior notice. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at


PacksTrack respects the intellectual property rights of others and complies with the provisions of the Digital Millennium Copyright Act (“DMCA”). This policy outlines our procedures for responding to claims of copyright infringement and how to submit a DMCA takedown notice.

Reporting Copyright Infringement:

If you believe that your copyrighted work has been infringed upon on the PacksTrack website, please promptly send a written notification to our designated Copyright Agent containing the following information:

Identification of the copyrighted work(s) claimed to have been infringed.

Sufficient information to enable us to locate the infringing material, such as the URL(s) where the infringing material is located on our website.

Your contact information, including your name, address, telephone number, and email address.

A statement that you have a good faith belief that the use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

A statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Your physical or electronic signature.

Please send the DMCA takedown notice to our designated Copyright Agent:

Copyright Agent:

[Your Name]

[Your Company Name]

[Your Address]

[City, State, ZIP]

[Email Address]

[Phone Number]

Upon receipt of a valid DMCA takedown notice, we will expeditiously remove or disable access to the allegedly infringing material. We will also notify the user who posted the material, providing them an opportunity to submit a counter-notice if they believe the material was removed in error.

Counter-Notice Procedure:

If you believe that the material you posted on PacksTrack was removed or disabled by mistake or misidentification, you may submit a counter-notice to our Copyright Agent. The counter-notice must include the following information:

Identification of the material that has been removed or disabled and the location where the material appeared before it was removed or disabled.

Your contact information, including your name, address, telephone number, and email address.

A statement, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.

A statement that you consent to the jurisdiction of the federal district court in which your address is located or, if you are outside the United States, that you consent to the jurisdiction of the federal courts located in the district where the website operator is located.

Your physical or electronic signature.

Upon receipt of a valid counter-notice, we will provide a copy to the original complaining party and inform them that the removed material may be restored within ten business days, unless the Copyright Agent receives notification that legal action has been filed seeking a court order to restrain further infringement.

Please note that submitting a false or misleading DMCA takedown notice or counter-notice may result in liability for damages, including costs and attorney’s fees incurred by the alleged infringer or by PacksTrack.

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